The betdirect internet site accepts entries (ie any gaming transactions) from customers using VISA/Mastercard credit cards and Switch, Delta, Electron and Solo debit cards. Simply complete the account registration form with your chosen username and PIN and selected personal questions. You will receive an email confirming your registration. Then enter your credit/debit card details and deposit money and you are all ready to place a bet or play our games. The card details will be linked to your account details that you have registered. The betdirect Internet site operates in secure mode using Verisign 128bit encryption certification, so any personal and financial details you submit are encrypted during transmission. Interest will not be payable on monies held in customer accounts, which are deemed to be advance payments for intended bets. It is your responsibility to ensure that your personal details are kept up to date, especially your email address.

Your username and PIN, and personal question details are issued for your personal use and should be kept private at all times. Account holders are responsible for all bets accepted on their account where the correct username, PIN and personal question details have been entered by the person placing the bet. Bets should only be placed by the account holder.

Account holders are responsible for all bets placed on their account where the correct PIN has been stated. Therefore, in their own interests account holders should not under any circumstances divulge their PIN account details to any third party. Where an account holder has reason to believe that a third party may be in possession of their PIN and or account details, the account holder is responsible for contacting the betdirect site immediately to register a replacement password.

It is the responsibility of individual customers to ensure that they comply with their own local, national or state laws with regard to betting before opening an account or placing a bet. Bets must not be placed where this would contravene a customer's local, national or state laws and any bet so placed is liable to be declared void, in which event no winnings will be paid on that bet. Bets will not be accepted from any person resident in the USA.

We reserve the right to close an account at any time without explanation. This will not affect any outstanding entries.

Payment of Winnings

Returns due on entries placed on your account will be added to your current deposit balance once the entry has been settled. This balance will remain in your account unless you submit an on-line request (details of the withdraw option can be found via the "My Account" button at the top of the screen) for the outstanding balance to be sent back to your bank or credit card account.

Once you have submitted your request you will receive a confirmation message that the transfer has been actioned and your balance will then clear to zero or the balance of the amount not withdrawn. If you clear your account down to zero, to place any further entries you will be required to transfer a minimum deposit of £5 into your account.

Your transferred funds will leave us at the close of business and will be credited to your registered bank/building society or credit card account. These funds will be subject to a clearance period determined by the card issuing bank (normally 3 working days).

You will be able to access your account statements on-line. If you have any queries regarding transactions on your account please email our customer services department on the This e-mail address is being protected from spam bots, you need JavaScript enabled to view it and we will respond as soon as possible.

Who provides the betdirect site?

betdirect Ltd is a division of 32Red Plc. 32Red Plc is listed on the AIM market of the London Stock Exchanged and is registered as a public liability company in England and Wales. betdirect company number 4338095. The registered office of betdirect Limited is at:

Suites 9/10, Eurotowers, Gibraltar

betdirect Limited under the name 32Red Plc operates within the confines of the UK Betting, Gaming and Lotteries Act 1963 (as amended) and the Lotteries and Amusements Act 1976 (as amended). It holds a bookmaker's permit and is a licensed lottery operator with the Gaming Board

betdirect Limited is wholly owned by 32Red Plc. 32Red Plc is developing the betdirect gaming and leisure business, utilising new channels of distribution to bring more games to more players in the home, capitalising on the strength of the betdirect brand, namely its association with the values of trust and integrity. For more information on 32Red Plc, please visit www.32RedPlc.com

To contact us, please click here This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or write to us at the above address.

Rules for Particular Types of Bets

In registering with the betdirect site, you will be agreeing to these Site Rules and the rules governing each particular type of bet and game as described on this site. In the event of any inconsistencies between these Site Rules and such other rules, these Site Rules will prevail.

Amendments

We reserve the right to change these Site Rules at any time.