Your E-wallet account must be set up and funded before you can transfer in and out of your gaming account. Click here to set up.

The most flexible electronic wallet solution

Store real cash online with myCitadel Wallet: the most flexible online payment solution. Developed by Citadel Commerce ,the leaders in online payment processing and developers of Citadel Checks, myCitadel Wallet is an easy-to–use and secure electronic wallet solution that allows consumers to safely and conveniently transfer funds to and from their favorite merchant Web sites.

The myCitadel Wallet Advantage

Secure
Every time you access your myCitadel Wallet account, your information is encrypted using the same technology as banks and financial institutions. Your data remains private, and is never shared over the Internet when transferring funds to or from myCitadel Wallet merchants.

Free Account Set Up
You can become a myCitadel Wallet member instantly. Account set up is quick, easy, and, best of all, it’s free! Tell me more about myCitadel Wallet services.

Depositing Funds
As a member, you have multiple options for depositing funds to your online wallet. Use myCitadel Wallet’s SecureSwipe, the portable Point of Sale (POS) device, for instant access to cleared funds. Other deposit methods include Direct Deposit, Bank Transfer, and Credit Card.

Paying a Merchant
After you add funds to your online wallet you can make a payment to any merchant site that supports myCitadel Wallet. Just select myCitadel Wallet as a Payment Method on the Merchant�s cashier or bank page, and follow the instructions.

You can also instantly transfer funds direct from your checking account (U.S. & Canadian residents) or credit card (UK residents) to your merchant account for FREE by using mycitadel Express Pay. To learn more about myCitadel Express Pay, click here.

Withdrawing Funds
Moving cash from your online wallet to your bank account is easy, secure, and you can do it at any time.

Money Transfer
You can safely send money to anyone with a valid email address even if they do not have a myCitadel Wallet account.

Multi-lingual
With multi-lingual support, myCitadel Wallet is available in English, French, Spanish, German, Turkish, and Chinese (Simplified and Traditional).

Multi-currency
Use your local currency for e-commerce payments. myCitadel Wallet supports USD, CDN, Euros, GBP, RMB (CNY), with more currencies being added in the near future.

24 x 7 Free Support
Our Customer Support Representatives are always available to assist you with our services via phone, email, or chat.